OVER 50 YEARS OF EXPERIENCE

OVER 50 YEARS OF EXPERIENCE

Knowledge Hub

Advice & Guides

Everything you need to know about buying, installing, and living with a wood burning or multi-fuel stove. Honest advice from a family firm with over 50 years on the tools — from first-time buyers’ guides to installation regulations, fuel choice, and maintenance schedules.

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Practical advice, product news and how-to guides.

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Frequently asked questions

Practical advice, product news and how-to guides.

Buying a new wood or multifuel stove
A minimum of 225mm from the front of the stove is required, if your stove is not designed to be run open. 300mm is minimum in front of an open fire or stove designed to be burning with the doors open. Either side 150mm is needed. If the doors on the stove come out further than this some installers would consider it good practice to increase the measurements to the depth of the door.
Buying a new wood or multifuel stove
A modern Ecodesign stove will be over 80% efficient and use less than a third of the amount of wood fuel compared to an open fire to give the same amount of heat. Open fires are only about 0-25% efficient, most of the heat from an open fire ends up the chimney, as well as heat from your central heating.
Wood stove maintenance
Dry logs, approved solid fuel and smokeless fuel should be the only things burnt. Logs should be well-seasoned, meaning they are dry and contain less than 25% moisture. If you would like to check the logs you have are dry we sell a moisture meter which can tell you this. If you are purchasing logs (under 2m3) they should be ‘ready to burn’ logo which means the supplier is complying with the air quality regulations
Electric stoves and fires
An electric stove or fire can just be plugged straight into an existing socket. You don’t need a fireplace or chimney. You can build surrounds around them if wanted to, but it is purely to enhance the visual feature.
Buying a new wood or multifuel stove
Ecodesign stoves and fires meet and often exceed the standards set by UK and EU law. Ecodesign wood and solid fuel stoves are highly efficient and give minimum emissions. From January 2022 every wood and solid fuel stove made has to meet the criteria.
Buying a new stove – Wood, Gas and Electric
All of the stoves and fires we sell have a warranty. This ranges between 2 and 25 years depending on the fuel (electric, wood and gas) and the manufacturer. Many offer an extended warranty through buying from us as a trusted retailer, you will need to register the appliance online once purchased to receive this. Please note, most warranty’s do not cover consumable parts which are subject to normal wear and tear during use, or parts that will require replacement in connection with normal maintenance. These parts include but are not limited to glass, rope seals, firebricks, grate parts, log retainers, baffles and ash pans. In addition, parts not covered on gas stoves include; thermocouples, oxypilots, ceramic fuel effects, batteries and internal linings. All of which we can supply if and when needed. The warranties cover the external castings or steel body of the stove. We only very occasionally have warranty claims, but when we do, the manufacturers that supply us are easy to deal with and correct the problem (one of the reasons we have selected the brands of stoves we sell). For more specific information on a brand, please look at the product pages for that manufacturer.

Full FAQ Library

Browse every question, organised by topic.

Flue & Chimney Guide

Twin wall, liners, regulations & route planning.

Trade Resources

Account holders, pricing and trade download

Shows & events

Come and meet us in person.

Frome Cheese Show

12th September 2026
West Woodlands Showground, Bunns Ln, Frome BA11 5ES

Badminton Horse Trials

11th -
17th May 2026
High St, Badminton GL9 1DF

Ask an Expert

Not sure where to start? We’re here to help.

Whether you’re choosing your first stove, looking for a spare part or planning a complete fireplace installation, our team is always happy to offer honest, practical advice.

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